ABOUT
Noble Fibre Artisan Marche is a social benefit corp.
SHIPPING AND ADMINISTRATIVE ADDRESS
3110 Levante Street, Carlsbad, California 92009 USA
OUR COLLECTIONS
Noble Fibre's designs are made by artisans using hand craft techniques. As a result every item is one of a kind. There may be slight variations in color and texture which are inherent with hand made techniques. Natural fibre colors will also vary slightly as part of natural organic processes.
DIRECT RETAIL
NFI sells limited pieces of our collections directly on line and through trunk shows and pop ups.
WHOLESALE
Contact us at monicagarry@noble-fibre.com to get information if you are a registered retailer or design business.
EXCLUSIVES
Noble Fibre works on exclusive collections with some retailers and partners.
COLLABORATIONS
Noble Fibre does special collaborations with designers, artists and partners.
PAYMENT
NFI uses Shopify to process payments . We accept credit cards, checks and wires.
We require that all custom orders are paid in full in advance. Cancellations are not accepted on custom orders.
All wholesale customers are required to pay 50% deposit.
Production time frames range from one to four months depending on the item.
Balance and Shipping is due once your order has shipped. We require full payment of the balance within one week from the time your order has been received.
DELIVERY TIMES-SHIPPING
Items in stock ship immediately. If an item is a pre-order or custom order we will provide the delivery time frame.
SHIPPING
All wholesale prices are FOB.
Orders are shipped domestically in the United States from California by USPS, UPS ground and FEDEX.
Shipping and handling is billed on orders once the order is shipped. Shipping costs are billed based on the actual cost of shipping +cost of shipping materials.
SHIPPING OUTSIDE OF THE US
NFI ships world wide and use DHL, FEDEX and UPS international economy services unless you request it be expedited. Please contact us if you need a quote.
TAX
We are registered in California and charge all applicable US federal, California state sales tax and any overseas taxes.
RETURNS/REFUNDS
Please contact us within 14 days to request a return.
All returned goods must have original tags, packaging and not show any signs of wear or use.
Items that are damaged or used will not be accepted for returns.
NFI does not pay shipping for returns.
CUSTOM ORDERS
NFI produces custom pieces and exclusives for some wholesale and design clients.
CANCELLATION OF ORDERS
NFI does not accept cancellation or returns for custom orders.Our collection is primarily made by hand. Pieces are made per the order you placed. If production has started on your order in our workshops we cannot cancel it.
NFI reserves the right to cancel orders if the vendor does not comply with our business standards or payment policies.
SHIPPING AND HANDLING
We ship by USPS, UPS or FEDEX in the US and with FEDEX for international shipments. Shipping and Handling (packaging) will be charged based on the current actual rates.
CARE
Cashmere and wool require care especially if they are used on a regular basis. You can easily spot clean cashmere and wool. If you need to wash the entire piece then we recommend washing in cold water with a wool and/or cashmere wash.
Dry cleaning is ok as we know it is not always possible to hand wash. However, please check with your dry cleaner to make sure they have experience cleaning cashmere and wool, especially blankets.
ENVIRONMENTAL SUSTAINABLIITY
We source part of our cashmere directly from 42 nomad families in Tibet and the yak wool through a cooperative we help set up. The nomads live in tents and their goats roam freely over large areas of land. They keep herds in balance with the land they graze.
NFI also sources some cashmere and yak from Nepal and Ladakh, India through our local partners.
Our hats, gloves and a few accessories and blankets are made with Mongolian cashmere yarn.
We are working with our partners to document and verify source of all materials and encourage best environmental practices.
NFI’s Tibetan cashmere is fully documented and verified. The Nepalese cashmere comes in small batches from locals and we are undertaking an assessment with nomads in Ladakh soon to check and verify.
No animals are harmed or killed. Goats and yaks shed their coats in the Spring when the clip takes place. The clip is when goats and yak fibre is collected using combs, brushes and shears.
Noble Fibre does not use fibres from any endangered species including the Chiru, the Tibetan antelope, which is killed to make ring shawls.
DYES/WASHING
Many of our pieces are undyed for an organic ultra soft hand touch. We only use vegetable based and AZO European dyes for colors. Our partners are careful with water use and disposal of water and waste.
SOCIAL IMPACT
NFI supports training programs so nomads can increase the quality and value of their fibres. NFI provides combs, brushes, shears, bags and training to nomads in Tibet. Nomads can obtain higher prices for their fibre and NFI and our customers benefit from the softest, highest quality products.
NFI works to achieve social impact in the following ways:
- Add value to the raw cashmere and yak wool to increase nomad incomes
- Pay nomads directly for fair market value
- Support locally owned and run businesses and artisans to increase incomes
- Sustain culture and identity by integrating traditional techniques into designs
- invest in the start up and growth of local enterprises and cooperatives
- Check and monitor all aspects of raw material and production to the best of our ability
- Promote and implement best environmental practices to reduce carbon foot print, waste and mitigate harmful impacts to people, animals and the land
Fair & Socially Conscious
One of our workshop partners in Nepal is fully fair trade certified and two of them are working toward that status. There is no child labor and NFI pays spinners, weavers and workers fairly in any of our production.
NFI’s founder worked leading and supporting international development and social enterprise programs that involved developing, implementing, monitoring, evaluating environmental, cultural, economic and social indicators, processes and systems on programs with the EU, USAID, UNESCO, the Smithsonian, Rockefeller Philanthropy Advisors and the Aspen Institute.
Noble Fibre has internal knowledge and expertise on how to promote and support positive sustainability, environmental, cultural, social and economic impact.
Supporting and empowering women
We create economic opportunities for both artisans and entrepreneurs. Women make up 70% of the artisan sector! NFI provided seed funding to start a women owned business in Tibet by a Tibetan partner.
Sustaining Culture
NFI contributes to sustaining local artisan and cultural traditions which contributes to maintaining identity. We highlight traditions, craft and credit our partners and local emerging designers.
Giving Back
We make financial and product donations to support non profit projects. Groups must be registered 501 c 3 non profit organizations and/or have certification in their region. Please contact us for more details.
We have supported the following charitable organizations:
The Alliance for Artisan Enterprise, Aspen Institute, Oceana, Rancho Coastal Humane Society, Humane Society, Mujeres Unidas e Activas, TEWA women United, NRDC, Surfrider Foundation, The Washington Animal Rescue League, The Humane Society, The Friends School NYC, The Friends School Brooklyn, St. Albans School, Washington, DC, The Town School, San Francisco and local charities in the Himalayas where our artisan partners are based.